Interior Health formerly had a number of support desks, all managed by different teams. IH has enhanced the patient/public experience for virtual and digital tools, with now one number to call for support.
Digital Health Support is working towards becoming a one-stop shop for you as you navigate IH virtual and digital tools.
Consider this as your one-stop shop for getting help with our digital and virtual tools.
If you are a patient, family member, or caregiver we are here to assist you with areas such as:
Coming soon:
Hours of operation: Monday-Friday, 7 a.m.-7 p.m. Closed on statutory holidays.
If you are looking for information on location parking, address, hours, or other information you can check here:
This support desk cannot help you find a physician.
To start the process you can check out College of Physician and Surgeons of British Columbia
You can also contact your family physician.
This support desk is for patients, families and caregivers only.
Please contact the Virtual Care Team at 1 (855) 870-4755 for individual training and/or support.
It’s so easy having one phone number to access all the support I need, as I check MyHealthPortal account regularly for test results, and also if I need assistance with setting up my virtual Zoom visit with my doctor.
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