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Quality Improvement

Quality improvement education

Interior Health’s Physician Quality Improvement Program

The Physician Quality Improvement program (PQI) was established to provide physicians with access to advanced training in quality improvement (QI) and equip them to drive meaningful system-wide improvements.

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Interior Health’s Spreading Quality Improvement Initiative

SQI takes physician led improvement projects that have elevated care and supports spread of those innovative ideas to other sites. SQI uses quality improvement methodology to develop toolkits, analyze data and implement sustainable change in an environment of that honours team capacity and culture.

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Institute for Healthcare Improvement Open School

With dozens of online courses and thousands of local Chapters around the world, the IHI Open School can support you and your team in providing quality care.

Information and registration

Accreditation

Accreditation is an ongoing process of evaluation with a quality and safety focus. This process provides an independent third party assessment of our organization using standards created from the latest research and best practices used and validated by organizations around the world.

Visit Accreditation Canada

The evaluation of our services against these standards measures our performance and helps to identify opportunities for improvement. It is helpful to view accreditation as a process that promotes continuous quality improvement and aspire to meet or exceed the standards in our everyday work.

Read our assessment reports

Research

Visit our Research page to learn more about our research department and research opportunities.

Accountability & transparency

Visit our Policies page to learn about public accountability and transparency of operational policies.

Ethics

Ethics is the discipline that examines who we ought to be and what we ought to do in light of who we say we are. Who we say we are is based on our individual, professional, and societal values. Almost every decision, action, and attitude of ours, personally and professionally, is based on these values. The application of ethics will guide thoughtful decision-making processes grounded in transparency, trust, fairness, equity, and safety.

Interior Health takes its commitment to fostering a culture of ethical awareness and responsibility seriously. We are building the organization’s capacity and providing support to health-care providers in dealing with ethical issues. It is essential that we meet the highest ethical standards when delivering quality health care and providing services to the people we serve.

Learn more about Ethics at Interior Health

5 Minute Read

Health & Wellness

IH’s fifth In Plain Sight Response supports reconciliation

In the 5 years since the In Plain Sight report was released, we’ve made strides towards being a culturally safe organization—but there’s more work to do.

/stories/ihs-fifth-plain-sight-response-supports-reconciliation

3 Minute Read

Community & Culture

We are IH: Pharmacy tech enjoys problem solving for patients

Inspired by her aunt’s career as a pharmacist, Angela became a pharmacy technician to use the hands-on aspect of compounding to benefit patient care.

/stories/we-are-ih-pharmacy-tech-enjoys-problem-solving-patients

4 Minute Read

Health & Wellness

More than soup: the benefits of a universal school lunch program

Souper Meals brings students together once a week over locally made soup, fresh fruit, veggies and buns, all free of charge.

/stories/more-soup-benefits-universal-school-lunch-program

3 Minute Read

Community & Culture

Dr. Jeff Wong leads Kelowna Pediatric Department forward

With decades of experience rooted in compassion and commitment to children’s health, Dr. Jeff Wong is carving a path for pediatric care at Kelowna Hospital.

/stories/dr-jeff-wong-leads-kelowna-pediatric-department-forward