Explore Stories
Community & Culture
Name: Patti Ironstand (she/her/hers)Job Title: Registered Psychiatric NurseYears of Service: 11Worksite: Gillis HouseCommunity: MerrittAncestral Territory: Nlaka’pamux and Syilx NationsAdvice to live by: Give to people what you would like to receive. Patti Ironstand is an Aboriginal woman, originally from North Battleford, Sask., who has worked in health care since 1985, including 11 years with Interior Health. Patti has always worked with seniors, going so far as to call it her passion.  “I love working with seniors – they are the Knowledge Keepers.”
Community & Culture
Name: Ryan Benson (she/her/hers)Job Title: Improvement ConsultantYears of Service: 14Worksite: Community Health & Services CentreCommunity: KelownaAncestral Territory: SyilxAdvice to live by: “Life is short – use the good china.” - Unknown As an Improvement Consultant with Interior Health, Ryan Benson likes to bring positivity and a sense of a can-do attitude to everything she encounters in her day.
Community & Culture
Name: Janet Quesnel (she/her/hers)Job Title: Registered Nurse Years of Service: 35Worksite: Ashcroft Hospital & Health CentreCommunity: AshcroftAncestral Territory: Nlaka’pamuxAdvice to live by: Treat others as you expect to be treated, and respect others as you expect them to respect you. Hailing from Edinburgh, Scotland, Janet Quesnel immigrated in 1966 to Wabush, Labrador. She made her B.C. debut with a move to Logan Lake in 1972 and has been in Ashcroft since 1987. A registered nurse (RN), Janet has been with Interior Health for 35 years.
Community & Culture
Kootenay Boundary Regional Hospital team The pharmacy team at Interior Health is constantly striving to be at the leading edge of health care through innovation, progression and dedication.  Whether a staff pharmacist, clinical pharmacist, pharmacy assistant or pharmacy technician, they are all part of a larger team that has been built on the foundation of support and collaboration. 
Community & Culture
Name: Randine Mariona (she/her/hers)Job Title: Mental Health & Substance Use ClinicianYears of Service: 11 yearsWorksite: North Shore Health Science CentreCommunity: KamloopsAncestral Territory: Tk’emlúps te Secwe̓pemcAdvice to live by: “What lies behind you and what lies in front of you, pales in comparison to what lies inside of you.” - Ralph Waldo Emerson For Randine, Mental Health & Substance Use Clinician, every day is an opportunity to hear people's stories, and validate their courage and strength. She loves nothing more than to celebrate small steps they take to recover, heal and integrate their lived experiences into a model that highlights their resilience. This is what inspires her in her work as a social worker. 
Community & Culture
Medical Health Officer Dr. Carol Fenton We know that representation matters in health care. Women hold a number of key leadership roles at IH including CEO, members of the IH board of directors, and chiefs of staff. In addition, 1,091 of the physicians with privileges at IH health-care facilities are women. But, even with women taking an increasing role in leadership, gender bias can still be an issue. “Before I understood how gender bias can affect referrals to medical specialists, I was definitely guilty of unconsciously perpetuating this practice,” says Dr. Shauna Tsuchiya, a physician at Royal Inland Hospital. Dr. Tsuchiya learned that identifying as female does not automatically equate to practising female gender equality in the workplace.   “I now challenge myself and others to recognize and learn about gender biases that exist in clinical medicine and medical leadership,” she says.  Dr. Shauna Tsuchiya, a physician at Royal Inland Hospital Medical Health Officer Dr. Carol Fenton appreciates being a member of a diverse team that recognizes gender equity as an important determinant of health. Dr. Fenton advocates for family-friendly policies—such as protected bicycling infrastructure, on-site childcare, as well as equal sharing of parental leave and domestic duties in every family. “These types of family-friendly policies and individual choices reduce the burdens and barriers for women to succeed,” she says. In his leadership role with physician engagement, Dr. Harsh Hundal sees a diverse workforce as fundamental to creating a strong and successful team. As the medical profession becomes more diverse, he sees a shift away from approaching solutions with a ‘we know what’s best’ mentality, towards employing a listen, learn, and co-design mindset. “I am grateful to the articulate, thoughtful and authentic female leaders who have moved into leadership positions, thereby bringing inclusive voices to the conversation,” says Dr. Hundal. “The key is creating a community of leaders that supports each other, and accepts and learns from each other that there are different and equally valid ways of leading.”  Interior Health is proud to participate in International Women’s Day on March 8 and help #BreakTheBias. Celebrate women's achievement. Raise awareness against bias. Take action for equality. Learn more on the IWD website
Community & Culture
Name: Carmen Gauthier (she/her/hers)Job Title: Patient Registration and Switchboard OperatorYears of Service: 4 yearsWorksite: Elk Valley HospitalCommunity: FernieAncestral Territory: KtunaxaAdvice to live by: If you're happy and you know it, share the love. Going to the hospital can be stressful. That’s why Carmen goes the extra mile to make sure patients coming and leaving always see a friendly and happy face.  Working as a Unit Clerk in Patient Registration, Carmen’s job requires her to be in contact with people every day as she assists with setting up their needed appointments, and provides necessary information. As a naturally bubbly and outgoing person, she takes pride in making people smile and feel comfortable.   Carmen and co-worker     A sparkly unicorn headband to brighten your day “Coming into a hospital is not a great time, but by being friendly and happy you can change that person’s entire day and help them be more calm and less anxious,” she says. Carmen has always wanted to help people and make a difference in their day. Knowing she couldn’t physically become a nurse, she decided on a career in Unit Clerk/Patient Registration. The past four years of Carmen’s career at Interior Health have allowed her to be in contact with the patients daily, and help them with their care, without the need for intensive physical contact.   Just an average day at work Born and raised in Sparwood, B.C., Carmen has always called Elk Valley her home. One of her favourite things about the area is how close-knit the community is, with people always ready to give a helping hand.  “Looking out your window every morning and seeing the mountain is also a very big bonus to living here. In the winters, being in the Elk Valley feels like you are in a Winter Wonderland which is so amazing and relaxing.” Learn more about making a difference in the lives of patients  
Community & Culture
Name: Wesley Noppers (he/him/his)Job Title: Business ConsultantYears of Service: 11 yearsWorksite: Community Health & Services CentreCommunity: KelownaAncestral Territory: SylixAdvice to live by: Be a good person, surround yourself with good people, and good things will happen.  For Wesley, job fulfilment comes from knowing his work is contributing to the betterment of society versus simply contributing to the bottom line. He has spent time working in private, non-profit, and public finance/accounting organizations, and is now a Business Consultant for Interior Health. Under the umbrella of IH’s financial services portfolio, Wesley’s role as Business Consultant is to support people and teams in IH with strategic planning, budget alignment and balancing, financial reporting and reviews, contributions to briefing notes, and other special projects as they arise. After working with IH for more than 11 years, Wesley has many memorable experiences and proud moments, though the COVID-19 pandemic remains top of mind. “During the COVID pandemic I have had the opportunity to work with new teams and individuals that I may never have been exposed to in the organization otherwise. It was amazing to experience everyone's passion, strength and resiliency in the face of such adversity, especially when fire season piled it on. It also provided me the opportunity to fully utilize my skill sets to assist in ensuring secure and equitable vaccine distribution, which has been one of the highlights of my career.” An adventurer at heart, Wesley spends much of his personal time in the outdoors golfing, riding his 2009 Suzuki Gladius 650 motorcycle, ski-dooing, gardening and hiking. Something you may not know about Wesley? He loves the bugs. “I have an unhealthy obsession of playing with and photographing creepy crawlies like insects, arachnids and reptiles.” When out-of-country travel normalizes, Wesley plans to explore more countries and cultures, and perhaps photograph some exotic bugs! Have you thought about a career at IH? Wesley nominates Jodi Fayant, Regional Biological Inventory Coordinator, to keep We Are IH going: “Throughout the Mass Immunization campaign, Jodi's ability to pivot and respond immediately to vaccine redistribution requests was second to none! Mix that with her humour and general gusto, she was instrumental in keeping things moving. Thanks Jodi!” -Wesley Noppers  
Community & Culture
Name: Sheena Brown-Bailey(she/her/hers)Job title: HR Business Partnerships AssistantYears of service: 2.5 yearsWorksite: Community Health & Services CentreCommunity: KelownaAncestral territory: SyilxAdvice to live by: Let's not dwell on the problem, let's figure out a solution. Sheena Brown-Bailey has a passion for helping others however she can. She loves working in health care as a project administrative assistant and making a difference. “The continuous strides we are making in health care enhance the lives of those in our communities,” she says. “It make me extremely proud to be a part of it.” Born and raised on the beautiful Island of Jamaica, Sheena says it really is as pretty as it looks. Although she is quick to volunteer and lend a hand, it may surprise you to learn that she is actually quite introverted. She also prides herself on being very resilient. “I see obstacles as new opportunities and lessons to be learned.” Sheena and her daughterRecently, Sheena has started camping and has fallen in love with the simple pleasures that it brings. She also enjoys a good hike. She looks forward to spending more quality time with family and friends. “This pandemic has reminded me of what matters most in life, which is those solid relationships and bonds with those we love the most. Treasure every moment and make memories!” There are a variety of administrative career opportunities at IH. Check out our job postings!  Sheila nominates Ann-Marie Cooper, Nursing Assistant, to keep We Are IH going: “Ann-Marie is such a great team player. She goes beyond for her clients.” -Sheena Brown-Bailey     

Sign up for email updates

Receive news, alerts, public service announcements and articles right to your inbox.

mail