We Are IH: Helping Aboriginal people navigate health-care system

June 2, 2022

Name: Jacqueline Mattice (she/her)
Job Title: Aboriginal Patient Navigator 
Years of Service: 1
Worksite: Cariboo Memorial Hospital
Community: Williams Lake
Ancestral Territory: Secwépemc
Advice to live by: "If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you." - Steve Jobs

Jacqueline Mattice was born in Lillooet and raised in the small community of Shalalth. She is one of eight children raised by the strength and dedication of her single mother. Jacqueline has a great sense of humour. She is kind, friendly and humble.

Her work with Elders as a human resource assistant led Jacqueline to apply to the social work program at Thompson Rivers University in Kamloops.

“I knew at that time I wanted to assist Aboriginal people,” she says. Jacqueline completed her fourth year practicum at Royal Inland Hospital with Aboriginal Patient Navigator Deb Donald. “She taught me so much in my three months at RIH.”

Jacqueline joined the Cariboo Memorial Hospital team as an Aboriginal Patient Navigator last June.

“From the first day [the team] made me feel welcome and everyone goes above and beyond when I need assistance,” she says. 

Stories@IH

Read our latest stories

3 Minute Read
Health & Wellness

Learn how to stay safe in B.C. waters when blue-green algae blooms, or cyanobacteria, are present.

3 Minute Read
Community & Culture

Robert Gignac works hard to make Parkview Place in Enderby a site that residents are proud to call home and where staff are proud to serve at.

3 Minute Read
Health & Wellness

The Health & Housing Program launched the Extreme Cold Weather Grant in 2024, supporting 26 communities in providing essentials to vulnerable residents.

5 Minute Read
Community & Culture

A highly skilled registered nurse, Bettina was the missing piece needed to increase health-care services for residents in the hidden gem of Blue River.

6 Minute Read
Health & Wellness

Your emergency kit should always include critical supplies like water, food, and a wind-up radio, but you can also add items that are unique to your situation.

3 Minute Read
Community & Culture

On July 1, 2025, Dr. Robinson will celebrate 10 years as a urologist at Kootenay Boundary Regional Hospital (KBRH).

STAY CONNECTED

Receive news and alert posts, and Stories@IH blog posts, right to your inbox!

mail