We Are IH: Helping Aboriginal people navigate health-care system

Name: Jacqueline Mattice (she/her)
Job Title: Aboriginal Patient Navigator 
Years of Service: 1
Worksite: Cariboo Memorial Hospital
Community: Williams Lake
Ancestral Territory: Secwépemc
Advice to live by: "If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you." - Steve Jobs

Jacqueline Mattice was born in Lillooet and raised in the small community of Shalalth. She is one of eight children raised by the strength and dedication of her single mother. Jacqueline has a great sense of humour. She is kind, friendly and humble.

Her work with Elders as a human resource assistant led Jacqueline to apply to the social work program at Thompson Rivers University in Kamloops.

“I knew at that time I wanted to assist Aboriginal people,” she says. Jacqueline completed her fourth year practicum at Royal Inland Hospital with Aboriginal Patient Navigator Deb Donald. “She taught me so much in my three months at RIH.”

Jacqueline joined the Cariboo Memorial Hospital team as an Aboriginal Patient Navigator last June.

“From the first day [the team] made me feel welcome and everyone goes above and beyond when I need assistance,” she says. 

Stories@IH

Read our latest stories

4 Minute Read
Community & Culture

Inspired by her patients and colleagues and driven by a desire to make a difference in people’s lives, Kaitlyn finds daily meaning in her work in pharmacy.

3 Minute Read
Health & Wellness

Learn about the precautions you can take to prevent tick bites and illnesses, and how to remove a tick on yourself, a family member or pet.

6 Minute Read
Community & Culture

The KGH Pediatrics team welcomes Dr. Avi Kopstick, a pediatrician and pediatric critical care specialist who until recently was practising in the U.S.

2 Minute Read
Health & Wellness

Robotic-assisted surgery is allowing doctors perform complex surgeries with less downtime and pain for patients—much to the excitement of surgeons like Dr. Ho.

5 Minute Read
Community & Culture

For nearly three decades, Joanna Norman has walked alongside families during some of the most profound moments of their lives.

2 Minute Read
Health & Wellness

Small changes in your kitchen can lead to big benefits for your heart. Our video series shows how you can eat and live well using plant-based protein recipes.

STAY CONNECTED

Receive news, alerts, public service announcements and articles right to your inbox.

mail