Name: Jacqueline Mattice (she/her)
Job Title: Aboriginal Patient Navigator
Years of Service: 1
Worksite: Cariboo Memorial Hospital
Community: Williams Lake
Ancestral Territory: Secwépemc
Advice to live by: "If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you." - Steve Jobs
Jacqueline Mattice was born in Lillooet and raised in the small community of Shalalth. She is one of eight children raised by the strength and dedication of her single mother. Jacqueline has a great sense of humour. She is kind, friendly and humble.
Her work with Elders as a human resource assistant led Jacqueline to apply to the social work program at Thompson Rivers University in Kamloops.
“I knew at that time I wanted to assist Aboriginal people,” she says. Jacqueline completed her fourth year practicum at Royal Inland Hospital with Aboriginal Patient Navigator Deb Donald. “She taught me so much in my three months at RIH.”
Jacqueline joined the Cariboo Memorial Hospital team as an Aboriginal Patient Navigator last June.
“From the first day [the team] made me feel welcome and everyone goes above and beyond when I need assistance,” she says.
Learn more about her journey with IH
In her role as an Aboriginal Patient Navigator, Jaqueline helps to create safe spaces for Aboriginal patients and their families during health-care visits.
“I look forward to being part of the process to reconciliation between Indigenous and non-Indigenous peoples--coming together in a collaborative way to help repair the harm caused by residential schools and move forward with reconciliation in any way that can make a difference.”
In her spare time, Jacqueline likes to hike, camp and participate in car parades. She owns a 2019 Hell-Cat Redeye Dodge with a 797 horsepower/super charger.
“I haven’t launched it yet but, yes, it has a launch button,” she says “I love going to car parades at seniors homes with my husband and seeing their smiles; they often motion [for me] to do a burnout!”
Jacqueline Mattice nominates Lauren Hollet, Social Worker, to keep We Are IH going:
“Lauren treats the whole team like a family; he has great ideas and is open to share with everyone. During my time at Cariboo Memorial Hospital, I’ve seen how Lauren is dedicated to his clients and will often go above and beyond to assist them. His client-centred care is phenomenal.” - Jacqueline Mattice
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