We Are IH: Helping Aboriginal people navigate health-care system

June 2, 2022

Name: Jacqueline Mattice (she/her)
Job Title: Aboriginal Patient Navigator 
Years of Service: 1
Worksite: Cariboo Memorial Hospital
Community: Williams Lake
Ancestral Territory: Secwépemc
Advice to live by: "If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you." - Steve Jobs

Jacqueline Mattice was born in Lillooet and raised in the small community of Shalalth. She is one of eight children raised by the strength and dedication of her single mother. Jacqueline has a great sense of humour. She is kind, friendly and humble.

Her work with Elders as a human resource assistant led Jacqueline to apply to the social work program at Thompson Rivers University in Kamloops.

“I knew at that time I wanted to assist Aboriginal people,” she says. Jacqueline completed her fourth year practicum at Royal Inland Hospital with Aboriginal Patient Navigator Deb Donald. “She taught me so much in my three months at RIH.”

Jacqueline joined the Cariboo Memorial Hospital team as an Aboriginal Patient Navigator last June.

“From the first day [the team] made me feel welcome and everyone goes above and beyond when I need assistance,” she says. 

Stories@IH

Read our latest stories

3 Minute Read
Health & Wellness

This holiday season, let's keep the roads safe for everyone. Give yourself and others the gift of peace of mind and don’t drive high. Here's why.

5 Minute Read
Health & Wellness

Patients like Tim, who spent 8 months at Kelowna Hospital, can now safely continue their care at home with daily visits, remote monitoring and virtual care.

6 Minute Read
Community & Culture

Naomi Jensen, Executive Director, Quality & Patient Safety, leads with purpose to drive safer, more inclusive care and inspire teams to create lasting change.

3 Minute Read
Community & Culture

In December, transplant recipients give back to the health-care staff who see the tragic side of organ donation so they can meet people whose lives were saved.

5 Minute Read
Health & Wellness

Substance Use Connections bridges hospitals and community health services like detox, offering compassionate support for patients who use substances.

3 Minute Read
Community & Culture

At WorkBC career fairs, that partnership comes to life. The IH booth is busy from set up to take down, filled with people eager to learn about roles across IH

STAY CONNECTED

Receive news, alerts, public service announcements and articles right to your inbox.

mail