We Are IH: Helping Aboriginal people navigate health-care system

June 2, 2022

Name: Jacqueline Mattice (she/her)
Job Title: Aboriginal Patient Navigator 
Years of Service: 1
Worksite: Cariboo Memorial Hospital
Community: Williams Lake
Ancestral Territory: Secwépemc
Advice to live by: "If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you." - Steve Jobs

Jacqueline Mattice was born in Lillooet and raised in the small community of Shalalth. She is one of eight children raised by the strength and dedication of her single mother. Jacqueline has a great sense of humour. She is kind, friendly and humble.

Her work with Elders as a human resource assistant led Jacqueline to apply to the social work program at Thompson Rivers University in Kamloops.

“I knew at that time I wanted to assist Aboriginal people,” she says. Jacqueline completed her fourth year practicum at Royal Inland Hospital with Aboriginal Patient Navigator Deb Donald. “She taught me so much in my three months at RIH.”

Jacqueline joined the Cariboo Memorial Hospital team as an Aboriginal Patient Navigator last June.

“From the first day [the team] made me feel welcome and everyone goes above and beyond when I need assistance,” she says. 

Stories@IH

Read our latest stories

3 Minute Read
Community & Culture

Renowned Métis artist Johnny Mukwa’s donation of two art pieces to Kootenay Lake Hospital comes from a deeply personal place.

2 Minute Read
Community & Culture

We’re honoured to announce that IH has been recognized as one of BC’s Top Employers, a distinction that celebrates organizations across the province.

3 Minute Read
Community & Culture

Tanis loves bringing people together in meaningful ways. She helps others use their skills, time and compassion to make a positive difference.

2 Minute Read
Research & Innovation

At IH, there’s an opportunity for medical staff to advance their careers through the NAVIG8 Emerging Medical Leaders Program.

4 Minute Read
Community & Culture

Health Sciences Academy is a unique program that gives students an up-close look at health-care careers and an opportunity to learn from professionals.

3 Minute Read
Community & Culture

In the early years of life, particularly from birth to five years old, a child’s social and emotional development is just as vital as their physical growth.

STAY CONNECTED

Receive news, alerts, public service announcements and articles right to your inbox.

mail