We Are IH: Helping Aboriginal people navigate health-care system

June 2, 2022

Name: Jacqueline Mattice (she/her)
Job Title: Aboriginal Patient Navigator 
Years of Service: 1
Worksite: Cariboo Memorial Hospital
Community: Williams Lake
Ancestral Territory: Secwépemc
Advice to live by: "If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you." - Steve Jobs

Jacqueline Mattice was born in Lillooet and raised in the small community of Shalalth. She is one of eight children raised by the strength and dedication of her single mother. Jacqueline has a great sense of humour. She is kind, friendly and humble.

Her work with Elders as a human resource assistant led Jacqueline to apply to the social work program at Thompson Rivers University in Kamloops.

“I knew at that time I wanted to assist Aboriginal people,” she says. Jacqueline completed her fourth year practicum at Royal Inland Hospital with Aboriginal Patient Navigator Deb Donald. “She taught me so much in my three months at RIH.”

Jacqueline joined the Cariboo Memorial Hospital team as an Aboriginal Patient Navigator last June.

“From the first day [the team] made me feel welcome and everyone goes above and beyond when I need assistance,” she says. 

Stories@IH

Read our latest stories

6 Minute Read
Health & Wellness

Andrea has gone from living in a tent city in Kelowna to full-time employment, owning a car and renting a place of her own thanks to the fentanyl patch program.

7 Minute Read
Community & Culture

Meet 2 IH volunteers who are making a difference in their communities. Teresa volunteers at RIH; Lee Reid of Nelson is active in the seniors' community.

3 Minute Read
Community & Culture

With her dedication to clinical excellence & inclusive care, Dr. Hilary Brotherhood isn't just a physician, but a trusted community member & thoughtful leader.

3 Minute Read
Health & Wellness

Cold chain management ensures vaccines remain at the correct temperatures during storage, transport and handling. It's a vital system that keeps patients safe.

2 Minute Read
Health & Wellness

This Earth Day, meet some of the IH staff and medical professionals behind our environmental sustainability successes in 2024.

5 Minute Read
Health & Wellness

Learn about the precautions you can take to prevent tick bites and illnesses, and how to remove a tick on yourself, a family member or pet.

STAY CONNECTED

Receive news and alert posts, and Stories@IH blog posts, right to your inbox!

mail