We are IH: Psychiatric nurse finds meaning in crisis team role

Meghan chose to become a registered psychiatric nurse after watching family members struggle to navigate the health-care system and witnessing the barriers they faced. She was determined to be someone who ensures individuals struggling with mental health and substance use never feel “less than,” judged or unheard. “I want every person I encounter to feel respected, safe and valued,” she says.

Meghan began her career in 2010 as a nursing unit clerk in the emergency department at Royal Inland Hospital (RIH). The experience inspired her to pursue psychiatric nursing and she graduated in 2017.

Over the years, she has worked in emergency, inpatient psychiatry, and in an assertive response team role. In November 2024, Meghan stepped into the position she had hoped for since nursing school—working on an Integrated Crisis Response Team, a joint partnership between IH and the RCMP. “It truly feels like where I’m meant to be,” says Meghan.

As a child, Meghan often heard her mother say, “There, but for the grace of God, go I.” She didn’t fully understand the adage until she began her career as a registered psychiatric nurse. Now, that phrase guides her daily, reminding her to approach every person with humility, empathy and respect.

Meghan’s typical work day starts at the Vernon RCMP detachment. She and her RCMP partner review follow-ups and any meetings for the day. They check the cell block to see if anyone needs a mental health assessment or supports before release.

From there, the partners respond to mental health calls in the community. “We meet people where they are—literally and emotionally,” Meghan explains. “We assess, de-escalate, mediate and connect people to resources. Every day is different, which keeps it interesting and meaningful.”

Meghan is inspired by the opportunity to support individuals during some of the most challenging moments of their lives, and in their times of crisis. Helping a client feel safe, heard and cared for is what motivates Meghan in her role.

One of Meghan’s proudest accomplishments at Interior Health (IH) has been setting a goal to work in the psychiatric emergency room when she was in school—and being able to achieve it. Not only did she reach that goal, but she was able to advocate and be a strong voice for mental health clients and their families.

Providing education, supporting families through difficult times, and ensuring compassionate care in crisis situations has been a profound experience for Meghan. “Advocating for those who may not always feel heard is something I carry with great responsibility,” she says.

This responsibility puts a spotlight on inclusion, belonging and accessibility in Meghan’s role. She is particularly proud of bridging mental health care with law enforcement to provide compassionate, culturally safe responses.

Meghan is always seeking to create environments where every individual feels seen, heard and respected. “In crisis work, this means removing barriers that prevent equitable access to care,” says Meghan. “Belonging extends to recognizing and honouring cultural identity, history, and lived experience, ensuring that individuals feel safe and valued.”

Outside of work, Meghan’s heart roams on the ranch. She has five horses: Tink, Leroy, Sapphire, Dallas and Annie. She also has a dog named Chance who keeps her grounded. On her days off, Meghan provides equine therapy for children struggling with their mental health, which beautifully connects her personal and professional passions. She also loves team penning, cattle sorting, boating on Okanagan Lake and spending time with her fiancé, Chad, and her stepchildren, Austin and Mikayla.

This summer will be especially exciting for Meghan as her mare Tink is expecting her first foal in June. “I have never raised one of my own foals before,” she says. “It feels like a new chapter—filled with learning, growth and anticipation.”

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