Royal Inland Hospital

Royal Inland Hospital

About Royal Inland Hospital

Royal Inland Hospital (RIH) is in the Thompson Cariboo Shuswap health service area and is one of two Interior Health tertiary referral hospitals.

Located in Kamloops, RIH offers high-level, specialty medical care including core physician specialties, 24 emergency and trauma services, ambulatory and outpatient clinics, and diagnostic services. Specialty services include ambulatory psychiatry, elderly mental health, clinical nutrition, and lung health.  

In the summer of 2022, the Phil & Jennie Gaglardi Tower at RIH opened, signifying a new era for RIH, with a new main entrance and modern hospital tower with staff and services such as obstetrics, mental health & substance use,  surgical services, rehabilitation, medical, neurosciences and trauma moving into the new tower. 

RIH site map

Main entrance: Gaglardi Tower Level 1

In June 2021, RIH officially became the first fully digital hospital within Interior Health! ACE is transitioning the hospital from multiple, paper-based systems, into a singular, integrated electronic patient record system and this means a better experience for everyone.  

Changes patients might see include:

  • Extra support staff on hand
  • New devices, such as computer workstations on wheels (WOW’s)
  • Barcode scanners to help safely manage medication administration  

Benefits of ACE include:

  • Reduced delays for patients
  • Enhanced patient safety and quality of care
  • Care providers have the tools they need to collaborate in real-time
  • Reduced risk of medication errors
  • Advanced security of personal information
  • Patients will spend less time repeating personal information to care teams

Available Services

50.6704497, -120.3335705

Available Amenities

money
ATM
volunteer
Volunteer Services
tv
TVs Available
telephone
Public Telephones
paid parking
Pay Parking
newspaper
Newspaper
mailbox
Mailbox
lost
Lost & Found
translation
Interpreter & Translation Services
gift
Gift Shop
food-services
Food Services (ie: cafeteria, coffee shop)
flowers
Flower Shop
cross
Chapel and/or Spiritual Services

Resources

RIH Site Map

RIH Site Map

Main entrance: Gaglardi Tower Level 1

Main entrance: Gaglardi Tower Level 1

RIH Project - Hospital Site Update

RIH Project - Hospital Site Update

Exercises to do Before Hip or Knee Replacement

Exercises to do Before Hip or Knee Replacement

Hip and Knee Replacement Pre-surgical Education

Hip and Knee Replacement Pre-surgical Education

Living Well Hip/Knee Education Session

Living Well Hip/Knee Education Session

RIH Spiritual Care Brochure

RIH Spiritual Care Brochure

RIH Maternity Tour

RIH Maternity Tour

Royal Inland Hospital Master Site Plan 2011

Royal Inland Hospital Master Site Plan 2012

Access and Parking Map - RIH

Access and Parking Map - RIH

Additional Public Parking - RIH

Additional Public Parking - RIH

Hip Joint Replacement Surgery at Royal Inland Hospital

Hip Joint Replacement Surgery at Royal Inland Hospital

Knee Joint Replacement Surgery at Royal Inland Hospital

Knee Joint Replacement Surgery at Royal Inland Hospital

Surgical Optimization Passport (Hip/Knee Replacement)

Surgical Optimization Passport (Hip/Knee Replacement)

Frequently Asked Questions

Is this site wheelchair accessible?

Yes.

What are the emergency hours?

Please Note: Some of our locations may experience temporary service disruptions. Please visit the Media Centre for up-to-date information.

 

Emergency Services operates 24 hours a day. seven days a week.

What are the visiting hours?

Please Note: Some of our locations may experience temporary service disruptions. Please visit the Media Centre for up-to-date information.

 

Royal Inland Hospital has adopted and is committed to Patient and Family Centred Care. This model of care delivery includes our patients, their families and significant others as being partners in care. The hospital does not have restricted visiting hours.  

 

As partners in care please talk to the health care team should there be any concerns. We ask all visitors to the hospital to be respectful of other patients and their families, in particular in shared rooms.  After 8 p.m. all family members and patient support visitors are requested to use the main Gaglardi Tower entrance (open 24/7) and sign in with Security.

Is there an Aboriginal Patient Navigator at this location?

Yes, you can contact Deb, Wendy, Patricia or Colleen toll free at 1-877-288-5688

How can I book a lab appointment?

Online appointment booking preferred: www.labonlinebooking.ca. If you are unable to make a booking online, please call the Digital Health Support Desk to book at 1-844-870-4756, Monday-Friday from 7 a.m. to 7 p.m. PST, weekends from 8 a.m. to 4 p.m. PST, and Stat Holidays from 10 a.m. to 2 p.m. PST.

 

If a booking time is not available to meet your needs, limited walk-in service is available at Tudor Village Laboratory

 

Outpatient Services: ECG and Holter monitor appointments are available through Cardiology. Find a Cardiology Department at your local hospital.

What are the lab hours of operations?

Monday to Friday: 7 a.m. to 5 p.m. (limited walk-in spots available until 2:30pm) 
Saturday: 9-11 a.m. (By appointment only)
Sunday: 9-11 a.m. (By appointment only)
Closed STAT holidays

 

Tudor Village:
7:30 a.m. to 3 p.m., Monday to Friday (walk-ins welcome)

 

Northills Mall Lab:
8 a.m. to 4 p.m., Monday to Friday (appointments only)

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