Where to get care: Emergencies and urgent medical needs

January 22, 2024
Urgent and Primary Care Centres like this one in Penticton offer services that sit somewhere between an emergency department, a walk-in clinic and your doctor’s office. 

When Erin’s teenage son Sam hurt his wrist at the skatepark, it didn’t seem that serious at first. However, by the evening his wrist was very swollen and painful. Erin started second-guessing her initial assessment and felt they should have her son’s injury checked.  

When a family doctor or walk-in clinic isn’t available, or if it’s after hours or the weekend, we often turn to hospital emergency departments for help. 

But instead of going to the local emergency department that night, however, Erin took her son to the Penticton Urgent and Primary Care Centre (UPCC). The primary care team’s physician provided a requisition for an X-ray to be done at the hospital, and the team’s physiotherapist wrapped Sam’s wrist and provided a sling.

“It all turned out well. It wasn’t broken or fractured,” says Erin. “And it was a relief to get into the clinic that evening and have someone look at Sam’s wrist quickly.” 

Stories@IH

Read our latest stories

3 Minute Read
Community & Culture

Renowned Métis artist Johnny Mukwa’s donation of two art pieces to Kootenay Lake Hospital comes from a deeply personal place.

2 Minute Read
Community & Culture

We’re honoured to announce that IH has been recognized as one of BC’s Top Employers, a distinction that celebrates organizations across the province.

3 Minute Read
Community & Culture

Tanis loves bringing people together in meaningful ways. She helps others use their skills, time and compassion to make a positive difference.

2 Minute Read
Research & Innovation

At IH, there’s an opportunity for medical staff to advance their careers through the NAVIG8 Emerging Medical Leaders Program.

4 Minute Read
Community & Culture

Health Sciences Academy is a unique program that gives students an up-close look at health-care careers and an opportunity to learn from professionals.

3 Minute Read
Community & Culture

In the early years of life, particularly from birth to five years old, a child’s social and emotional development is just as vital as their physical growth.

STAY CONNECTED

Receive news, alerts, public service announcements and articles right to your inbox.

mail