About West Kelowna Urgent and Primary Care Centre (UPCC)
The West Kelowna Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in West Kelowna who require same-day attention.
Care is available for concerns such as:
- Minor injuries
- Sprains and strains
- Infections
- Less serious child illness and injury
- High fever
- Cuts, wounds or skin conditions
If you do not have a family doctor or nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health-care team is available to provide care for your health issues.
You may see one or more of the following health professionals depending on your care needs:
- Family physician
- Nurse practitioner
- Registered nurse
- Social worker
- Physiotherapist
- Mental health and substance use clinicians
UPCC patients are seen based on urgency, not on a first come first served basis. The UPCC does not book appointments. To contact a registered nurse for health advice, call 8-1-1.
Available Services
Hours for West Kelowna Urgent and Primary Care Centre (UPCC)
Monday to Sunday: 11:30 a.m. to 8:30 p.m., including statutory holidays.
Available Amenities

Resources
Resources
Frequently Asked Questions
Is the clinic wheelchair accessible?
Yes.
Do I need to book an appointment?
No appointments are needed for urgent care.
Are there emergency hours?
No.
Is the clinic accessible by public transit?
Yes.
Is free parking available?
Yes.
Is the clinic open on holidays?
Yes. 11:30 a.m. to 8:30 p.m on statutory holidays.
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