About Ashcroft Urgent and Primary Care Centre (UPCC)
The Ashcroft Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in Ashcroft and surrounding communities who require same-day attention.
If you have a health emergency that requires immediate care, call 911 or present at the nearest emergency department.
Care is available for concerns such as:
- Minor injuries
- Sprains and strains
- Infections
- Less serious child illness and injury
- High fever
- Cuts, wounds or skin conditions
If you do not have a family doctor/nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health-care team is available, virtually or in-person to provide care for your health issues. You may see one or more of the following health professionals depending on your care needs:
- Family physician
- Nurse practitioner
- Registered nurse
- Mental health and substance use clinicians
- indigenous Patient Navigator
If you need to access health-care services at the UPCC, please note that:
- You can book an appointment in advance by calling 250-453-2211
- Walk-in services for same-day, urgent care are available, but please note:
- If you have an urgent health-care need and are planning to visit the UPCC, we encourage you to first call the site at 250-453-2211 and talk to one of our registered nurses, who will ask about your health-care concern and advise you on the next steps, whether that's visiting the UPCC or accessing alternate services.
- Walk-in availability is limited and prioritized by urgency. There is no guarantee you will be seen by a physician/nurse practitioner. If you are not able to be seen that day, an appointment will be booked for you at a future date or you will be directed to alternate services as appropriate.
- You will be assessed by a registered nurse upon arriving at the UPCC
Available Services
Hours for Ashcroft Urgent and Primary Care Centre (UPCC)
Monday to Sunday: 8 a.m. to 8 p.m. (including statutory holidays). If you have any questions, please call the UPCC at 250-453-2211.
If you need to access health-care services at the UPCC, please note that:
- You can book an appointment in advance by calling 250-453-2211
- Walk-in services for same-day, urgent care are available, but please note:
- If you have an urgent health-care need and are planning to visit the UPCC, we encourage you to first call the site at 250-453-2211 and talk to one of our registered nurses, who will ask about your health-care concern and advise you on the next steps, whether that's visiting the UPCC or accessing alternate services.
- Walk-in availability is limited and prioritized by urgency. There is no guarantee you will be seen by a physician/nurse practitioner. If you are not able to be seen that day, an appointment will be booked for you at a future date or you will be directed to alternate services as appropriate.
- You will be assessed by a registered nurse upon arriving at the UPCC
Available Amenities
