We Are IH: Penticton admitting clerk loves assisting patients

February 23, 2023

Kristin Auclair, an admitting clerk at Penticton Regional Hospital.

Name: Kristin Auclair (she/her/hers)
Job Title: Admitting clerk
Years of Service: 10
Worksite: Penticton Regional Hospital
Community: Penticton
Ancestral Territory: Syilx Okanagan
Favourite Quote / Advice to live by: “Life is too short” and “Everything happens for a reason”

Kristin Auclair’s inspiration to work in health care came close to home.

“I worked in the lab at (Penticton Regional Hospital) for nine years before making my change and working as an admitting clerk,” Kristin said. “My mom inspired me with my career in the lab because she was also in the lab for many years.”

Kristin says one of her proudest moments working for Interior Health was getting a permanent full-time position in the lab after working many years as a casual. She also credits getting a job in admitting, which she had always wanted, as another one of her proudest moments.

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A smiling woman dressed in casual office attire, wearing a mask and a name tag, poses for a picture while standing up. — Kristin Auclair at work

Kristin was excited to transition to a career in admitting because of the direct impact she gets to make on patients.

A typical day for her includes preparing slates for doctors, specialists and procedures, and assisting patients in updating all their personal information as well as getting registered and handling paperwork for their visits in hospital.

I love being able to assist people who are coming in for procedures or appointments, getting them to their appointment with ease and making them feel comfortable in the hospital.

-- Kristin Auclair

Kristin and her high school sweetheart, Pete, celebrated their 25th anniversary in 2022. She celebrated another magical anniversary in 2022: her 20th visit to Disneyland.

“I love everything about Disneyland, including family time in the ‘Happiest Place on Earth,’ Mickey, the rides, the food, the atmosphere, the entertainment,” she said. “Sometimes you just never want to grow up.”

: A woman in Hawaiian attire poses for a picture outside of a resort while linking hands with someone in a Mickey Mouse costume that includes a Hawaiian shirt. — Kristin poses for a picture with a Hawaiian themed Mickey Mouse cast member while on a trip at Disney’s island in Aulani.

As part of Kristin and Pete’s 25-year celebration, they took their kids to Hawaii for the first time and went to Disney’s island in Aulani.

“It was such an amazing trip,” Kristin said.

Two adults and two younger people pose for picture while standing underneath an awning and holding a large surfboard that reads Ohana. — Kristin and her husband Pete with their children in Hawaii.

Kristin describes herself as hardworking, fun loving and friendly. She also loves walking on trails around Penticton, spending time with family and friends and just enjoying life. She looks forward to more opportunities to travel in the future.