Medical Staff Onboarding & Orientation
WELCOME! New to Interior Health? Looking for onboarding resources or development opportunities? Explore this page to prep for your career success.

Navigating IH: Learn who we are and how we can empower your success
This external IH website provides a high-level overview of Interior Health (IH). It equips you with basic knowledge about our region, resources, policies, key contacts, etc.
Here are some suggestions to get you started:
- Our Story - learn about our Strategic Direction and the communities we serve
- Regional Hospital Districts
- Leadership Teams
- Policies
Credentialing & Privileging: Obtain your IH medical staff privileges
- Learn about the Credentialing & Privileging application process
- Each physician, midwife, dentist and nurse practitioner must receive an appointment to the IH medical staff before practicing in our facilities.
- You can submit your online appointment or reappointment application through AppCentral.
- Contact your medical administrative assistant (MAA) or site’s Credentialing & Privileging contact for any assistance.
Access & Multifactor Authorization (MFA)
- The Intranet (IH internal platforms) is hosted on Sharepoint Online, this includes the InsideNet and the Medical Staff Hub.
- Your IH email (or mnemonic) and password are required for remote access to the IH network of information and resources.
- To safeguard information, confidentiality and to comply with IH Privacy/Security policies, your IH email account should be used for ALL work-related communications. Remember to check your inbox regularly for important Medical Staff resources and updates.
STEP 1: Submit your signed offer letter.
STEP 2: Submit Access Request. (IH mnemonic and email address)
- Monitor your emails (and Junk mail folder) for an automated email from DoNotReply@interiorhealth.ca
- Follow the instructions on how to e-sign and submit the external user agreement.
- Don’t forget to click on “Accept” at the bottom of the page.
STEP 3: Set up your password!
- Your access will be processed within 5 business days (often sooner). Monitor your email for confirmation of access (within 5 business days of submitting your signed user agreement.
- Follow instructions to set up password.
STEP 4: Register for MFA (Multi-factor Authorization) for Remote Access.
Be cyber safe!
Access information and technology resources securely from outside of the IH network. Registration instructions, FAQ’s and support are available, just follow the link provided.
Microsoft Authenticator (MA) is an app needed for external access to cloud-based applications at IH, such as Microsoft Teams, and all SharePoint sites including InsideNet and the Medical Staff Hub.
(Optional) STEP 5: Set up Outlook on your phone (IH Email)
iOS Users:
- Download / Register Microsoft Authenticator
- Download Microsoft Outlook iOS app
- Add Interior Health email account to the Microsoft Outlook iOS app
- Authenticate using Microsoft Authenticator
- Access Interior Health email account using the Microsoft Outlook iOS app
Android Users:
(Note - IH does not support Android devices)
- Download / Register Microsoft Authenticator
- Download Microsoft Outlook for Android app
- https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872
- Authenticate using Microsoft Authenticator
- Access Interior Health email account using the Outlook for Android app
(Optional) STEP 6: Install Interior Health GO
Interior Health GO is a remote desktop solution that allows access to an Interior Health virtual workstation. GO includes a selection of the most common applications that can be found on any standard workstation found at Interior Health.
Get practice-ready!
- Please note that online learning modules and additional preparation may be required before your first day, depending on your site's requirements. Need assistance? Your Medical Administrative Assistant (MAA) can provide guidance and support.
- Be sure that you have access to all necessary computer programs before your first day. Contact the Service Desk (1-855-242-1300) or inform your MAA of any issues.
Explore your HUB
Now that you have your IH credentials, take some time to explore the Medical Staff [IH] Hub. The Hub provides local and regional information, seamlessly linking resources specific to the needs of IH Medical Staff. The structure and content of this site has been directly informed by medical staff.
Review Medical Staff Announcements, stories of interest, upcoming events, common quick links, and learn to bookmark the Hub.
IH SITES | Regional & site-specific / locations
Find your site by region to find key contacts, events and resources to help you navigate your site & community.
Governance, medical affairs, recruitment, medical staff health & safety resources, and indigenous cultural safety, diversity, equity & inclusion resources.
Clinical Technology & Info Systems, advanced care planning, patient safety, Lab services guide, order sets, etc.
ENGAGEMENT & HEALTH SYSTEM PLANNING
Connect to provincial, regional & local committees, societies & external partners. Learn about IH’s cascading planning approach to recognize the provincial direction set out for health services in BC with the planning and implementation of services in the interior.
Leadership Development | NAVIG8 | Medical Leader Resources | Rural Resources | CPD: Continuing Professional Development | Quality Improvement Education, Awards & Funding
Newsletters & Communication Platforms for IH Medical Staff & Leaders
Clinical Technology & Resources
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e-Access (external site)
The e-Access page guides you through technology programs that are essential for your day-to-day practice at IH, such as Physician Invoice Portal (PIP), Meditech, MicrobloggingMD, etc.
* You will need to use your IH login credentials to access IH internal sites and platforms (e.g. SharePoint/InsideNet and the Medical Staff Hub)
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Medical Documentation & Transcription Services Resources (Internal site)
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Health Records Services (IH InsideNet): Guidelines for medical staff documentation and additional resources
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UptoDate: UpToDate is a clinical decision support tool covering more than 11,800 topics in 25 specialties and containing over 6,500 drug monographs endorsed by Interior Health Pharmacy.
UpToDate is available without registration while logged in on the Interior Health network. If you register with UpToDate while on the IH network, you can use your login information (user ID and password) to access UpToDate on your personal device(s), including the use of the mobile app.
Visit the Mobile Apps Information Guide page.
** Physicians can collect CME credits by using their own login/registration information whether on IH network or outside of IH network.
Development Opportunities
Congratulations on jumpstarting your journey as a medical staff member at IH. We offer a wide range of resources and opportunities to support your continuous professional development.
Explore your opportunities in:
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Research (external site)
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Learning & Development (external site)
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Quality & Patient Safety (external site)
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Leadership Development (external site)
Contact
Please reach out to MedicalStaffOnboarding@interiorhealth.ca for questions or feedback on this page.


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