Relational Security Officer Program sets new standard for facility safety

June 10, 2025
The new Relational Security Officer team arrives at Shuswap Lake Hospital in Salmon Arm.

Launched in September 2023, the Relational Security Officer (RSO) program brought security in-house at seven of Interior Health’s largest hospitals.

By embedding security staff directly into care teams, the program emphasizes trust and relationship-building, creating a more integrated approach to safety. Since the program’s successful launch, the initiative has expanded to South Okanagan General Hospital in Oliver and Shuswap Lake General Hospital in Salmon Arm.

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