We Are IH: Admin assistant enjoys giving others a reason to smile

November 7, 2024

Casey Donaldson with her twins

Name: Casey Rae Donaldson (she/her/hers)
Job Title: Administrative Assistant, RIH Clinical Operations
Years of Service: 2
Worksite: Royal Inland Hospital (RIH)
Community: Kamloops
Ancestral Territory: Secwépemc Nation
Favourite Quote / Advice to live by: “You can’t go wrong by doing the right thing.” – Paul T. Clark

Loyal, loving, and passionate, it’s no surprise that Casey loves getting to work and interacting with others in the health-care system to make a difference in the community. Speaking highly of the passion she witnesses from Interior Health (IH) employees around her, Casey feels fortunate to be on the Royal Inland Hospital (RIH) Engagement Committee, where she plans fun events for staff.

“I am very grateful to be in a position that allows me to interact with all departments as RIH,” she says. “I love planning fun events for staff and interacting with them during fundraisers— selling $2 bags of popcorn and hearing the positive comments and laughter. It’s nice that something as simple as a bag of popcorn can turn someone’s day around or give them a reason to smile!”

In this Story…

Learn more about Casey’s journey with IH

Explore administrative assistant Careers@IH

Learn more about Casey’s journey with IH

Chances are if you work at RIH you have received a few emails from Casey. Some of her favourite staff events are RIH Family Feud, Staff Appreciation BBQ, and Staff Appreciation Bingo. Casey says she loves when someone glances at her ID badge and comments ‘Oh, you're that Casey Donaldson,’ which typically is followed by commenting on how much fun a recent activity or event was that she contributed to.

Two smiling woman in a photo frame that says RIH Staff Appreciate Day — Casey (left) with her colleague, Sarah Beckmann, enjoying a fun photo at the RIH Staff Appreciation Day she helped plan earlier this summer.

“I definitely thrive when I get to do things that contribute to the happiness or morale of others,” she adds.

So why is employee engagement and morale so important to Casey?

“It drives productivity, and I notice that people are more enthusiastic and innovative when they feel appreciated,” she says. “The staff at RIH work so hard, and especially post-COVID, they deserve to know how valued they are.”

“I think when you have a workplace as large at RIH, it can be challenging to help everyone understand how valued they are, so staff appreciation activities and events go a long way in letting them know they are appreciated.”

-- Casey Rae Donaldson

Born and raised in Kamloops, B.C., Casey is a mom of five-year-old twins and loves all things outdoors—from camping, fishing, and golfing, to listening to rainstorms, to watching the sunset. Family is her world and spending time with them is her ultimate favorite thing to do.