We Are IH: Admin assistant enjoys giving others a reason to smile

Chances are if you work at RIH you have received a few emails from Casey. Some of her favourite staff events are RIH Family Feud, Staff Appreciation BBQ, and Staff Appreciation Bingo. Casey says she loves when someone glances at her ID badge and comments ‘Oh, you're that Casey Donaldson,’ which typically is followed by commenting on how much fun a recent activity or event was that she contributed to.  

“I definitely thrive when I get to do things that contribute to the happiness or morale of others,” she adds. 
 
So why is employee engagement and morale so important to Casey? 
 
“It drives productivity, and I notice that people are more enthusiastic and innovative when they feel appreciated,” she says. “The staff at RIH work so hard, and especially post-COVID, they deserve to know how valued they are.” 

Born and raised in Kamloops, B.C., Casey is a mom of five-year-old twins and loves all things outdoors—from camping, fishing, and golfing, to listening to rainstorms, to watching the sunset. Family is her world and spending time with them is her ultimate favorite thing to do.  

Have you thought about a career in administrative assistant at IH?

Explore career opportunities

Sign up to receive the Stories@IH email digest twice a week to your inbox

Visit our Stories@IH blog homepage